INDUSTRY SYSTEMS / WHOLESALE & DISTRIBUTION

Move products.
Connect every promise.

Wholesale performance depends on more than stock on a shelf. Intellixio helps connect the decisions and workflows behind purchasing, warehouse execution, customer orders and delivery.

One flowFrom supplier to customer
Clear controlsAcross stock and orders
Useful signalsFor faster decisions
Wholesale distribution operations with organised inventory and fulfilment
CONNECTED WHOLESALE & DISTRIBUTION
01 / THE OPERATING REALITY

When one hand-off breaks,
the whole order feels it.

A distributor can have stock in the building and still miss a customer promise. The cause may sit in a late supplier delivery, inaccurate stock, a pricing exception, an unallocated order or an incomplete delivery record.

The opportunity is to connect the operating process—not simply add another dashboard. Systems, people and procedures need to share reliable records and clear ownership at each hand-off.

01Stock you can trust

Know what is available, where it is held and what is already committed.

02Orders that move

Make order status, blockers and next actions visible to the right team.

03Delivery you can prove

Retain the evidence needed to close the order and resolve exceptions.

02 / CONNECTED PROCESS

From buying to delivery.
One operational thread.

Design around the work teams actually perform, with clear ownership, checkpoints and exception paths.

01

Source and replenish

Coordinate supplier records, purchase requests, purchase orders, expected receipts, landed costs and replenishment decisions.

Supplier masterPO lifecycleReorder rules
02

Receive and control stock

Make receiving, inspection, put-away, transfers, cycle counts, returns and stock adjustments traceable across locations.

GRNBarcode / QRLot & expiry
03

Pick, pack and dispatch

Move confirmed orders through allocation, picking, packing, staging, dispatch confirmation and proof of delivery.

Order allocationPick / packePOD
04

Serve and reconcile

Connect customer pricing, credit checks, invoicing, collections, claims, returns and service-level reporting.

Price listsCredit controlsReturns
03 / CAPABILITY AREAS

Built around distribution’s
daily decisions.

Bring operational discipline to inventory, fulfilment, commercial activity and governance—without forcing every business into the same process.

01

Inventory and warehouse execution

Support reliable stock visibility and controlled warehouse work across branches, depots and storage zones.

  • SKU, variants and units of measure
  • Bin and location control
  • FIFO / FEFO and batch traceability
  • Cycle counting and stock reconciliation
02

Transport and delivery coordination

Give dispatch teams a clearer view of loads, routes, delivery status and exceptions without overstating fleet-control capability.

  • Dispatch plans and delivery manifests
  • Vehicle and carrier assignment records
  • Delivery windows and status milestones
  • Proof of delivery and failed-delivery reasons
03

Commercial and customer operations

Bring the commercial lifecycle into view, from customer-specific terms to margin, receivables and service performance.

  • Customer and supplier master data
  • Contract and tiered price lists
  • Order, invoice and credit-note workflows
  • Margin, fill-rate and back-order reporting
04

Governance and operational control

Build repeatable procedures around approvals, traceability, access, exceptions and audit evidence.

  • Role-based access and approval limits
  • Stock adjustment reasons and audit trails
  • Recall and product-hold workflows
  • SOPs, incident records and corrective actions
04 / THE TECHNOLOGY LANDSCAPE

Connect the stack.
Respect each system’s role.

Distribution environments often combine commercial platforms, warehouse and transport applications, scanning devices, partner interfaces and reporting tools. The right architecture depends on the current estate and the quality of its data.

Integration is scoped to verified interfaces, access permissions, data quality and operational requirements. No direct connection is implied until assessed.
Business systems

ERP · OMS · CRM · Finance

Commercial records, customer commitments, purchasing, invoicing and financial reconciliation.

L1
Warehouse and movement

WMS · TMS · Scanning · ePOD

Stock locations, warehouse tasks, dispatch milestones, carrier records and delivery evidence.

L2
Data exchange

APIs · EDI · Webhooks · Events

A controlled path for exchanging orders, product data, inventory status and fulfilment updates where interfaces are available.

L3
Decision intelligence

BI · Forecasting · Exception alerts

Operational reporting to help teams spot stock risk, slow-moving products, order delays and performance patterns.

L4
Common patterns may include ERP, OMS, WMS, TMS, CRM, BI, barcode/QR scanning, GS1 identifiers, EDI and APIs. Actual standards and interfaces vary by trading partner, sector and platform.
05 / PROCEDURES & CONTROL POINTS

Reliable systems need
reliable operating rules.

Technology supports the procedure. People remain accountable for approvals, safe handling and decisions that require judgement.

01

Procure-to-receive

Supplier approval, purchase order authorisation, goods receipt, discrepancy handling and invoice matching.

02

Stock integrity

Cycle-count schedules, adjustment approvals, quarantine, batch/lot traceability and stocktake reconciliation.

03

Order-to-cash

Customer validation, pricing rules, credit holds, order release, invoicing, collections and credit notes.

04

Pick-pack-dispatch

Wave or batch planning, pick verification, packing checks, loading confirmation and proof of delivery.

05

Returns and product recall

Return authorisation, inspection, disposition, customer notification and traceable corrective action.

06

Exception management

Escalation thresholds, named ownership, resolution evidence and review of recurring failure patterns.

06 / OPERATIONAL INTELLIGENCE

See the pressure points
before they become surprises.

Use a small set of clearly defined measures to help teams decide where to act. These are example measures, not live Intellixio customer data or performance claims.

01 / INDICATORFill rateOrder fulfilment

Lines supplied in full against demand

Illustrative visual only
02 / INDICATORStock accuracyInventory health

System balance compared with physical count

Illustrative visual only
03 / INDICATOROn-time deliveryDelivery performance

Delivery against agreed customer window

Illustrative visual only
04 / INDICATORStock turnWorking capital

How quickly inventory moves through the business

Illustrative visual only
07 / WHERE TO START

Start with the constraint.
Then connect the flow.

For one distributor, the priority may be stock accuracy. For another, it may be order capture, branch coordination, delivery evidence or management reporting. Start with the process creating the most friction and build from there.

Map your operating workflow
01
Discover

Map the current systems, data and hand-offs.

02
Design

Agree the target workflow, controls and measures.

03
Connect

Implement a scoped solution and validate the results.

04
Improve

Review exceptions and refine the process over time.

INTELLIXIO / WHOLESALE & DISTRIBUTION

Make every hand-off
work harder.

Let’s explore how your purchasing, inventory, orders and delivery workflows can work together.

Book a discovery session