Privacy is part of how we build trust.

Who we are

Intellixio Technologies Ltd (“Intellixio”, “we”, “us” or “our”) is a technology company focused on artificial intelligence, automation, software engineering and connected business systems. This policy applies to information collected through our website and, where relevant, our communications, products and services.

Intellixio is registered with Ghana’s Data Protection Commission. Registration is one part of our commitment to responsible data handling; it does not remove the need to meet the privacy and security obligations that apply to specific activities.

Information we may collect

Depending on how you interact with us, information may include:

• Contact information: such as your name, business email address, telephone number, organisation and the details you include in an enquiry.
• Business communications: messages, support requests, meeting details and information you choose to provide when discussing a project or service.
• Technical and usage information: such as browser type, device information, pages requested, approximate usage events and diagnostic logs where these are collected by the website or its service providers.
• Customer and service information: information required to provide, secure, support or improve a product or service, according to the relevant agreement and configuration.
• Recruitment information: details included in an application or professional profile if you apply for an opportunity with us.

Please do not send sensitive personal information unless it is necessary for a clearly explained purpose and we have agreed an appropriate way to handle it.

How information is used

We may use information to:

• Respond to enquiries and communicate with customers, prospects and partners.
• Provide, configure, maintain and support agreed products or services.
• Protect our website, systems, users and business from misuse, fraud or security incidents.
• Understand website performance and improve content, usability and service quality where suitable measurement tools are used.
• Manage recruitment, business administration, contractual obligations and applicable legal requirements.

Where required by applicable law, we will identify an appropriate legal basis or other permitted justification for processing personal information and explain it in the context in which the information is collected.

When information is shared

We do not treat personal information as a product to sell. We may share it only where appropriate for the purposes described in this policy, including with:

• Service providers that support website hosting, communications, infrastructure, security or delivery of a service.
• Professional advisers, auditors or insurers where reasonably necessary.
• Authorities or other parties where disclosure is required by law or necessary to protect rights, safety and security.
• A successor or transaction partner in connection with a proposed business transfer, subject to appropriate safeguards.

Where a product or service connects to third-party systems chosen by a customer, the relevant providers may process information under their own terms and privacy notices. Customers are responsible for ensuring that they have appropriate rights and permissions for information they submit to their systems.

Security and retention

Customers using Intellixio products should also manage their own user access, permissions and data settings appropriately. Product-specific terms or documentation may provide additional details.

Your choices and rights

Depending on applicable law and the circumstances, you may have rights to request access to personal information, correction of inaccurate information, deletion, restriction or objection to certain processing, or withdrawal of consent where processing relies on consent.

You can also ask us to clarify how information is used or raise a concern about its handling. We may need to verify your identity and clarify the request before responding. Some requests may be limited by legal obligations or other applicable exceptions.

To make a request, contact us using the details at the end of this policy.

Cookies and analytics

Cookies and similar technologies may be used to support essential website functionality, remember preferences, protect the website or understand how it is used. The technologies actually used may change as the website evolves.

You can manage cookies through your browser settings. Blocking certain cookies may affect how parts of a website function. If we introduce non-essential analytics or advertising technologies, we will provide any notices or choices required by applicable law.

International transfers

Our work may involve service providers or customers in different countries. Where personal information is transferred across borders, we aim to consider the applicable legal requirements and use appropriate safeguards where required. The details depend on the service, the providers involved and the location of the relevant information.

Children’s privacy

Our website and business services are intended for organisations and professional users, not for children to use independently. We do not knowingly seek to collect children’s personal information through the corporate website. If you believe a child has provided personal information to us, please contact us so we can assess the appropriate response.

Changes to this policy

We may update this policy as our services, practices or legal obligations change. The date at the top of the page indicates when this version was last updated. Material changes will be reflected on this page, and additional notice may be provided where required.